Digital Damage Management
EDM’s Digital Damage Management solution can be used in either the car rental sector or automotive finance to automate the assessment of a vehicle on return to a rental station, dealership or even for self-service return by the customer with both expert and simple modes of operation. Car splats are used to enable the user to point and click on a part of the vehicle and then take a photo of the damage. The estimated cost of damage can be calculated for defined issues or the system can create requests for quotation to suppliers for other damage. Suppliers can bid for work, receive orders, invoice and get confirmation of acceptance of work through our online supplier portal resulting in automated purchase to pay. A leading global car rental customer uses the system to manage damage and maintenance for its’ fleet of over 100,000 vehicles across Europe. New developments include integration with Telematics in the near future. This solution can significantly improve the recovery of charges for damage and excess charges such as mileage at the end of a lease or rental in addition to providing best value repair and remarketing saving millions for customers with large fleets.