About Us


We were established in 1974 and have been continuously evolving our approach to Enterprise Information Management ever since. Our customers are many of the world’s largest and most prestigious organisations and they trust us with their documents, data and processes. We have helped them save millions and protect against risk. Our hard-won expertise gives us a deep understanding how to bridge from analogue to digital; from the past to the future. Our proven technologies, digital mailroom, end-to-end processes and unique expertise enable organisations to receive, capture, store, process and handle critical information more efficiently.
Quite simply, we free our customers from the inefficiency of paper. EDM are leading the way to paperfreedm.

Our Values

Our values guide the decisions we make and the way we act. They describe how we want EDM to be perceived.

Pioneering

We are leaders in our field. We know our industry inside out but we are always furthering our knowledge and seeking new ways ahead.

Collaborative

In 2017, the worlds of information management and digital transformation are vastly different from decades past. EDM has not only been on that journey but our know-how and technologies have helped shape the landscape.

Dependable

We take great pride in what we do and we are obsessed with solving our customers’ challenges. We don’t rest until we get the job done. We always deliver. It’s part of our DNA.

Expert

We’ve been leaders in the field of information management for over forty years. During that time, we have amassed a wealth of practical expertise.

Agile

We continuously adapt to a changing world and the shifting needs of our clients. For over forty years, we’ve been building a bridge from paper to digital and skilfully helping our clients to move from one to the other.

Pioneering

We are leaders in our field. We know our industry inside out but we are always furthering our knowledge and seeking new ways ahead.

Collaborative

In 2017, the worlds of information management and digital transformation are vastly different from decades past. EDM has not only been on that journey but our know-how and technologies have helped shape the landscape.

Dependable

We take great pride in what we do and we are obsessed with solving our customers’ challenges. We don’t rest until we get the job done. We always deliver. It’s part of our DNA.

Expert

We’ve been leaders in the field of information management for over forty years. During that time, we have amassed a wealth of practical expertise.

Agile

We continuously adapt
to a changing world and the shifting needs of our clients. For over forty years, we’ve been building a bridge from paper to digital and skilfully helping our clients to move from one to the other.

Why Choose Us?

Discover the benefits of choosing EDM.

Improved productivity

Our best of breed technology helps free up critical resources, allowing companies to focus on core activity that adds value to their business.

Enriched customer engagement

Our innovative solutions streamline intelligent inbound and outbound communications, improving service levels and customer service.

Improved responsiveness

Significantly improve your processing times with our innovative digital solutions and respond to your customers more quickly.

Competitive advantage

Our market leading, integrated and innovative technology solutions offers our customers a real business advantage.

Improved quality and  compliance

Protect against risk through processes that manage the chain of custody of information for end to end safeguarding your customer data and helping you comply with regulations.

Lower operating costs

We streamline businesses processes by digitising paper documents and providing business critical information when it’s needed, saving time and money.

Our Credentials

Established in 1974 and pioneers in digital mailrooms since 2007.
28m
Digital images processed per month
1m
Documents hosted in our secure hybrid cloud document store
800
Servers in four data centres in the UK and US
40
Years’ experience in Enterprise Information Management
14m
Mail items processed each month
1,200
Customers globally
28
Facilities across the UK and US
£100m
Investment in 2015
1,400
Staff Globally
9m
Boxes stored in our secure Records Management Centres

Meet Our Executive Team

Discover our next generation digital solutions