About Us

We were established in 1974 and have been continuously evolving our approach to Enterprise Information Management ever since. Our customers are many of the world’s largest and most prestigious organisations and they trust us with their documents, data and processes. We have helped them save millions and protect against risk. Our hard-won expertise gives us a deep understanding how to bridge from analogue to digital; from the past to the future. Our proven technologies, digital mailroom, end-to-end processes and unique expertise enable organisations to receive, capture, store, process and handle critical information more efficiently.
Quite simply, we free our customers from the inefficiency of paper. EDM are leading the way to paperfreedm.

Our Values

Our values guide the decisions we make and the way we act. They describe how we want EDM to be perceived

Pioneering

We are leaders in our field. We know our industry inside out but we are always furthering our knowledge and seeking new ways ahead.

Collaborative

In 2017, the worlds of information management and digital transformation are vastly different from decades past. EDM has not only been on that journey but our know-how and technologies have helped shape the landscape.

Dependable

We take great pride in what we do and we are obsessed with solving our customers’ challenges. We don’t rest until we get the job done. We always deliver. It’s part of our DNA.

Expert

We’ve been leaders in the field of information management for over forty years. During that time, we have amassed a wealth of practical expertise.

Agile

We continuously adapt to a changing world and the shifting needs of our clients. For over forty years, we’ve been building a bridge from paper to digital and skilfully helping our clients to move from one to the other.

Pioneering

We are leaders in our field. We know our industry inside out but we are always furthering our knowledge and seeking new ways ahead.

Collaborative

In 2017, the worlds of information management and digital transformation are vastly different from decades past. EDM has not only been on that journey but our know-how and technologies have helped shape the landscape.

Dependable

We take great pride in what we do and we are obsessed with solving our customers’ challenges. We don’t rest until we get the job done. We always deliver. It’s part of our DNA.

Expert

We’ve been leaders in the field of information management for over forty years. During that time, we have amassed a wealth of practical expertise.

Agile

We continuously adapt
to a changing world and the shifting needs of our clients. For over forty years, we’ve been building a bridge from paper to digital and skilfully helping our clients to move from one to the other.

Why Choose Us?

Discover the benefits of choosing EDM

Improved productivity

Our best of breed technology helps free up critical resources, allowing companies to focus on core activity that adds value to their business.

Enriched customer engagement

Our innovative solutions streamline intelligent inbound and outbound communications, improving service levels and customer service.

Improved responsiveness

Significantly improve your processing times with our innovative digital solutions and respond to your customers more quickly.

Competitive advantage

Our market leading, integrated and innovative technology solutions offers our customers a real business advantage.

Improved quality and  compliance

Protect against risk through processes that manage the chain of custody of information for end to end safeguarding your customer data and helping you comply with regulations.

Lower operating costs

We streamline businesses processes by digitising paper documents and providing business critical information when it’s needed, saving time and money.

Our Credentials

Established in 1974 and pioneers in digital mailrooms since 2007
100m
Digital images processed per month
7bn
Documents hosted in our secure hybrid cloud document store
800
Servers in four data centres in the UK and US
40
Years’ experience in Enterprise Information Management
3m
Mail items processed each month
1,200
Customers globally
28
Facilities across the UK and US
£100m
Investment in 2015
1,400
Staff globally
9m
Boxes stored in our secure Records Management Centres

Meet Our Executive Team

Sam Ferguson

Group Chief Executive and President

Sam has more than 20 years’ experience leading business services companies operating in the technology and business process outsourcing sector. As CEO of EDM Group, Sam has direct responsibility for strategically driving up the value of the EDM Group business and strengthening EDM’s value proposition in its core vertical markets, across the UK and the US, more than doubling the value of the EDM business. Prior to joining EDM, Sam held a number of high profile roles including General Manager for Microgen PLC and an executive board position for Barclays Technology Services.

Spencer Wyer

Group Chief Technology Officer

Spencer joined EDM Group 10 years ago through the acquisition of his BPM consultancy company, bringing his expert team with him and adding Process Automation to EDM’s capability. Spencer has been pivotal in transforming EDM Group into a hybrid technology and business services organisation, bringing the Digital Mailroom to market in 2007 and evolving EDM’s technology capability over the last 10 years.  As well as introducing leading edge platforms in the Mortgage and Automotive sectors, Spencer helps our largest Government and Commercial customers deliver their Digital Transformation programmes.

Jimmy Eyerman

Group Chief Financial Officer

Jimmy Eyerman joined EDM Group in 2015 as the CFO for EDM Americas and became Group CFO in 2016. He is responsible for the global finance function and other administration and operations functions. His focus is on driving sustainable, profitable business growth to increase enterprise value for all stakeholders. Before joining EDM Group, Jimmy held a variety of senior finance roles with companies based in the US and Asia, including a series of positions at Bausch + Lomb and Teleflex.

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